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VirtualShield Antivirus is the security app from the US company VirtualShield LLC, also known for its VPN. It gives you real-time Active Protection, scheduled and on-demand scans and quarantine on Windows, Mac and Android, for up to three devices at a time, and a Virus Defence Promise. We found no independent lab results for it.
Below we look at what VirtualShield offers buyers in Canada, what's different here, and who it actually suits. VirtualShield sells from one English-language site for every country, so check the price and the renewal terms at its checkout before you buy.
The short answer
VirtualShield · Antivirus with a removal promise
Pick VirtualShield Antivirus if you want real-time protection for up to three Windows, Mac or Android devices with a promise that its team removes a virus or refunds you — and might add its VPN later.
- Real-time Active Protection on Windows, Mac and Android
- Refund if its team can't remove a virus (Virus Defence Promise)
Strengths and limitations
Strengths
- Real-time Active Protection with quick, deep, custom and scheduled scans
- Virus Defence Promise: a refund if its team can't remove a virus
- Its terms refund new orders within 60 days
Limitations
- No independent lab results, and VirtualShield cites none for its detection claims
- Antivirus on three devices at a time, more only with an add-on
- No antivirus on iPhone; one product page still lists Mac antivirus as coming soon
- Identity features are built for US residents
Who it’s for
- People who want real-time antivirus on a few Windows, Mac or Android devices with a removal guarantee behind it
- Households that would also use VirtualShield's VPN from the same account
Who should look elsewhere
- Anyone who wants antivirus whose protection independent labs have tested
- Households with more than three computers and phones to cover
- Buyers who want the identity features — they're for US residents
What you get in Canada
VirtualShield sells the same antivirus in Canada as everywhere, from one English-language site: VirtualShield Antivirus can be bought on its own or as an add-on, and its help centre puts it in the Ultimate plan, while the VirtualShield One product page bundles it with the VPN, ad and malware blocking, identity monitoring and personal data removal. The pricing page doesn't list what each plan includes, so check what your order covers at checkout.
- Real-time Active Protection with quick, deep, custom and scheduled scans and quarantine, on up to three devices at a time; an add-on covers up to seven more.
- A Virus Defence Promise: a refund if VirtualShield's team can't remove a virus from a computer where VirtualShield was installed and running before the infection was found.
- VirtualShield's VPN, with a kill switch and Local Network Access (which its help centre calls split tunnelling), is part of its plans; DNS-level ad and malware blocking needs a Plus, Ultimate or One plan or an add-on. It's advertised for unlimited devices, but one help article limits each user to five until two-factor sign-in, still marked coming soon, is turned on. If you buy the antivirus on its own, check whether your order includes the VPN.
What's different from the US plans
VirtualShield has no separate site for Canada: the company is based in the US and prices are set on its one English-language site. Its identity features — Social Security number and address monitoring, US credit bureaus, insurance for costs incurred in the United States — are built for US residents; the antivirus and the VPN work the same everywhere.
Is VirtualShield worth it?
It can be for a small household that wants real-time protection with someone to call if it fails: if VirtualShield's team can't clean an infected computer remotely, the Virus Defence Promise gives you your money back.
The case is weaker on proof. VirtualShield's antivirus page claims a detection rate and speed advantages without citing a test, and we found no results for it from independent labs such as AV-Test or AV-Comparatives. Windows already includes real-time protection, so a third-party antivirus has to show that it adds something.
Before you buy: renewal and refund policy
VirtualShield's terms (last updated 5 August 2022): subscriptions renew automatically at the end of each billing cycle unless cancelled, and new orders can be refunded within 60 days of the first charge — one-time charges and special offers excluded. Its help centre's sign-up guide adds a 7-day free trial, but other help articles say 30 days, the VirtualShield One page says "Try it free for 60 Days" and its pages advertise a 60-day money-back guarantee, so rely on the terms and check the offer at checkout.
VirtualShield on Windows, Mac, iPhone and Android
VirtualShield's help centre lists its antivirus app for Windows 7 and later, macOS 10.14 and later and Android 7.0 and later; on iPhone there's only its VPN app. One product page still marks the Mac antivirus as coming soon.
On iPhone, Apple's app sandboxing means no security app can scan other apps the way antivirus does on a PC — mobile protection centres on web, scam-link and phishing warnings. If one feature is the reason you're buying, confirm it exists on each of your devices.
VirtualShield alternatives
- Norton review
Antivirus with a VPN and password manager in every Norton 360 plan.
- Avira review
A free tier with a capped VPN; Prime covers up to 25 devices.
- Is Windows Defender enough?
When the protection built into Windows is all you need.
Our verdict
VirtualShield Antivirus covers the basics — real-time protection, scheduled scans, quarantine — on Windows, Mac and Android, and its Virus Defence Promise is a genuine safety net. What holds it back is evidence: there are no independent lab results for it, and its own pages contradict each other on plans and trial terms.
Bottom line
VirtualShield · Antivirus with a removal promise
Pick VirtualShield Antivirus if you want real-time protection for up to three Windows, Mac or Android devices with a promise that its team removes a virus or refunds you — and might add its VPN later.
- Real-time Active Protection on Windows, Mac and Android
- Refund if its team can't remove a virus (Virus Defence Promise)
Sources · checked Oct 30, 2026
- VirtualShield — Antivirus
- VirtualShield — Virus Defence Promise
- VirtualShield — Terms of Service
- VirtualShield Help Centre — Getting started with antivirus protection
- VirtualShield Help Centre — How many devices can I use?
- VirtualShield Help Centre — Supported platforms
- VirtualShield Help Centre — Enabling 2-step Authentication (2FA)
- VirtualShield Help Centre — How to Block Ads and Malware
- VirtualShield Help Centre — Allow Local Network Access
- VirtualShield — VirtualShield One
- AV-Comparatives — List of consumer AV vendors (PC)
What changed
- — Corrected the VPN details: VirtualShield advertises unlimited devices, but one help article ties them to two-factor sign-in it still calls coming soon; ad and malware blocking needs a Plus, Ultimate or One plan or an add-on; split tunnelling is its Local Network Access; and VirtualShield One is no longer called the top plan. The trial and guarantee wording now matches its pages.